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Claims
Livestock and Agriculture claims present unique challenges, requiring personalized responses. The claims process is overseen by Nicole Pidcoe, a dedicated claims professional with over 11 years of specific experience in livestock and equine claims, assisting our brokers and customers throughout the lifecyle of the claim and providing the best-in-class claim services, backed by three core principles: integrity, accountability & transparency.
US Livestock Claims
Immediate notice of any loss or potential loss of any theft or disappearance, accident, illness, disease, disability, and / or death or humane destruction of an insured animal(s) must be provided by calling:
Call: 1-800-334-4525
Email: [email protected]
Visit: Verus Claims
Farm and Ranch Claims
To report a new claim of loss:
Call: 877-533-1211 (option 5)
Email: [email protected]
It is out preference that claims of a serious nature are phoned into Network Adjusters as this allows us to evaluate the loss immediately.

Nicole Pidcoe
Head of Agricultural Claims
Languages:

Nicole Pidcoe is the head of agriculture – claims at Rokstone Agriculture Risk Underwriters, responsible for the day to day management of claims and assessing overall exposure.
She joined the group in August 2021, having previously spent 11 years working in the equine and livestock claim space at what is now AXA XL. She also spent two years working on the equine broking side.
Outside of work, Nicole has ridden and shown American Saddlebreds since she was 8 years old. She also enjoys sporting clays tournaments, boating and fishing.
“I wanted to join Aventum for the opportunity to start something from scratch with a dedicated team I have had the privilege of working with for several years.”
Latest Articles
We never stand still, and are constantly looking for new ways to grow and improve how we do business. Read the latest about what we are doing here.
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Rokstone Agriculture’s New Equine Line in the US Market
In the world of equine insurance, it is easy to offer a policy. What is more challenging, and therefore more uncommon, is doing it with the right people, real expertise, and seamless support from quote to claim. That is what Rokstone Agriculture aimed to achieve, and now, we have succeeded.
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Tackling Heat Stress: A New Era of Protection for Dairy Farmers
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14.03.2025
Rokstone Farm and Ranch Package Now Live in 14 States
Hard at work to expand our reach across the agriculture insurance market in the United States, we are delighted to bring to market our new Farm and Ranch Package, now live in 14 states.
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